Shipping policy
At Craft Rapids Workshop, we take pride in delivering your custom creations with care and efficiency. Please review our shipping policy below:
Processing Time
- All items are made-to-order and typically ship within 24 - 48 business hours of purchase.
- Custom or personalized orders may require additional time. Estimated processing times are provided during checkout.
Shipping Options
- We offer multiple shipping options at checkout to suit your needs, including standard and expedited shipping.
- Shipping rates are calculated based on the destination and selected shipping method.
Delivery Time
- Delivery times vary by location and chosen shipping method. Please note that delays may occur during peak holiday seasons or due to carrier issues.
Order Tracking
- Once your order ships, you will receive a confirmation email with tracking information to monitor your shipment.
International Shipping
- We currently do/do not offer international shipping. If applicable, customers are responsible for any customs fees, taxes, or duties.
Lost or Damaged Items
- If your order is lost or arrives damaged, please contact us within 2 days at Custsvc@craftrapids.com so we can resolve the issue promptly.
Contact Us
For questions about shipping or your order, please contact us at Custsvc@craftrapids.com. We’re happy to help!